Ride Report. Make Every Ride Count


Browse by Topic

Popular Questions


Popular Questions

What is Ride Report?

Ride Report is a new iPhone app for people to share and record their experiences cycling in their city. Using Ride Report is incredibly simple. Ride Report can tell when you get on your bike, and it starts logging your ride automatically! When you're done riding, you'll get notified: 

You can rate your ride directly from the notification:

Your anonymous trip rating data will help us quantify your city's bicycle infrastructure. Once we have enough anonymous trip ratings you can use our Stress Map to find low-stress routes.

Soon, you’ll even be able to get crowd-sourced turn-by-turn directions that guarantee you a safe and enjoyable ride! 

Ride Report will save your Rides for your reference. You can easily access your Rides within the app: 

If you want to track you bike rides and improve biking infrastructure download Ride Report here

How do I use Ride Report?

Ride Report is really easy to use. Simply install Ride Report and launch it. Ride Report will automatically detect when you start a bike ride! So go about your business and don't worry about it. 

When Ride Report detects a bike ride, it will record the trip for you. When you are finished, Ride Report will send you a notification to rate your trip. Swipe left on the notification to reveal the ratings: 

Trip ratings are very helpful as they will help you and other cyclists find better bike routes. 

Ride Report and Apple Watch

Apple Watch is the perfect match for Ride Report. There is no need to configure anything. Simply wear your Apple Watch and Ride Report will notify you when you finish your rides. Rate them directly from the Watch and never take your iPhone out of its place! 

How does Ride Report work?

Ride Report uses your iPhone's location services to automatically detect and store your bike rides. Using a mix of mapping technologies we overlay your rides on a map of your town.

When we have enough anonymous trip data for a location, we can show a Stress Map that illustrates low-stress routes and problem areas. Currently, Ride Report Stress Map is only available in Portland, OR. 

If you're interested in using Ride Report for your city, let us know!

What is the Ride Report Stress Map?

The Ride Report Stress Map is a graphical representation of bike rides throughout a city. 

The green lines are rides that have been marked as good, while the red lines are rides that have been marked as troublesome. The thicker the line, the more rides that have used this route. You can see problem areas when green routes turn to yellow or orange, so be careful around these parts! By following the green routes, you can find a stress-free ride.

Due to limited number of bike rides, Ride Report Stress Map is only available in Portland, OR. If you're interested in getting the Ride Report Stress Map for your city, download our app and let us know

How do I pause or stop Ride Report?

Not to worry! If you want Ride Report to stop automatically detecting your bike rides, you can pause Ride Report by opening the app, clicking on the hamburger icon in the top left corner, and selecting 'Pause Ride Report.' 

Then choose whether you'd like to pause Ride Report for an hour, until tomorrow, for a week, or just for now.

Why should I create a Ride Report account?

Create a Ride Report account so you can access your personal trips in case you lose or damage your phone.

Your data remains anonymous and cannot be accessed without your email address. 

Is Ride Report available on Android?

Ride Report for Android is coming this fall! If you'd like to be notified when Ride Report for Android launches, let us know!

Will Ride Report drain my battery?

We've worked really to hard to make Ride Report battery-friendly. If you are using a newer device, battery impact should be below 6% depending on the amount of activity you do that day. 

If you are ever wary about your battery life, you can pause Ride Report by opening the app, clicking on the hamburger icon in the top left corner, and selecting 'Pause Ride Report.' 

Then choose whether you'd like to pause Ride Report for an hour, until tomorrow, for a week, or just for now.

I'm experiencing issues with Ride Report

We've worked really hard to make sure Ride Report works properly all the time, but you may encounter an occasional issue. If you experience something that is out of the ordinary, please help us out and report it. To do so: Open Ride Report and click on the hamburger icon in the top left corner.


Then select 'Help.'

And finally click on 'Send Feedback.'

In your message, please let us know what was going on when you encountered the problem and what the problem was. Your reports are really helpful!

Can I rate just a part of my ride?

We're working on this right now! We hope to include this feature when we launch in our additional partner cities.

Ride Report missed some or all of my ride! What should I do?

That's no good! We want Ride Report to work automatically all of the time. Please report the issue to us and let us know what time you took the missing ride. Reporting issues to us helps us improve Ride Report for riders everywhere.

Can I export my Ride Report rides to another app (e.g., Apple Health)?

Ride Report integrates with Apple Health. We're planning to add integration with other third party apps and the ability to export your raw data soon! If you're interested in integrating your app with Ride Report, send us an email at info@ride.report. 

Ride Report detected the wrong transportation mode. How can I change it?

Don't worry! It's easy to fix a misidentified trip and doing so actually makes Ride Report smarter. Open the Ride Report app and click on the misidentified trip. Then select 'Not a Bike Ride?'

Choose the correct mode of transportation.

Your trip will be updated and you've helped make Ride Report better!

How much data does Ride Report use?

Ride Report is optimized to use very little data. For example, Ride Report typically uses about 30kb for a 3 mile trip. Most of the time Ride Report won't even upload this tiny amount of data over your provider's wireless network. It waits until your iPhone is on WiFi and connected to a power source to upload this data. Doing this reduces battery consumption and usage of your data plan. 

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found